Reviews

We think our plumbing, heating and electrical services are brilliant (but we're biased). Here are some of the fantastic reviews we've received from our wonderful customers. Please share your feedback here

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Ian Vernon
9th May 2022

I have used Taylor Pickering twice now and on both occasions have been impressed with the outcome. They are professional, prompt and have always completed the job to a high standard. Following any work they have ensured the area is clean and have explained any issues. To date they have carried out the following works: - Repaired leaking boiler - Replaced a damaged hot water tank - Installed an outside tap I would have no hesitation in recommending Lawrence and the team to friends and family. Thanks

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Scott Mathie
11th November 2021

I just wanted to thank Lawrence and his team at Taylor Pickering for a recent boiler service and replacement of some toilet parts that they carried out at our new property. The admin team were prompt in arranging a convenient time and date for this to take place. The team arrived at the scheduled time and completed the work in a professional yet friendly manner. On the day, we also realised that we needed a repair to our outside tap. We asked if they could carry this out and they did with no hesitation. We’d gladly recommend the services of Taylor Pickering going forward and look forward to using them in the future should we need to.

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david foster
2nd November 2021
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Don Edwards
24th July 2021

Useless sent a man to do a quote then nothing

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Peter Allen
13th July 2021

Thanks for great job Jason was great a class act Taylor Pickering will be my first port of call in the future

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Pete Martin
24th June 2021

Dear Lawrence, I want to say a huge thanks for the work Taylor Pickering carried out at my house earlier this year. After a phone consultation regarding the frankly ridiculous amount of limescale in my new kettle, it was decided a limescale filter was required on the main water supply to my house. It wasn’t just the kettle, the taps and coffee machine were all showing signs of heavy limescale. I can only imagine what this is doing to the inside of the boiler. The engineer showed up on time and set to work. In just under an hour the filter was fitted, and as with every Taylor Pickering job, there was no mess! And the result? ZERO Limescale in my kettle!! Many thanks for fixing this really irritating issue, I have no hesitation in using your services again and indeed recommending you to others. Regards Pete Martin Commercial Photographer BNI Director Consultant

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Nigel Crews
8th May 2021

The best.

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teresa Sweet
8th April 2021

was friendly, professional, explained everything, would definitely recommend

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Andrew Eggo
21st March 2021

I was a little disappointed to be honest I was never informed of any costs prior to the engineers visit ( call out charges ) . The engineer and the person I spoken to when calling were very helpful , but you must make sure customers are informed of charges prior to the 1st visit so they are able to judge on value on par with other companies which may prove better value. Thank you for your help .

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GLYN CAMPBELL
18th March 2021

We had a continual problem of the central heating system taking in air. Taylor Pickering knew the solution , create a sealed system ,including an expansion tank, so it cannot gulp in any more air. Once installed this sealed system made a dramatic improvement to the performance of the heating system., The radiators heat up much quicker and get hotter than before. An excellent service , thanks

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mike ross
21st February 2021

This firm was recommended to me by another plumber who was reluctant to try and find the source of our heating problems ( for the last 5 years!) They have been here on a few occasions attending to other works required to rectify a series of other plumbers mistakes. In all areas they have been exemplary in every aspect of expectations. I can recommend all their staff very very highly,,taking time to explain every aspect of their work to clients who have very little understanding even basic plumbing!!! Many ,many thanks.. Mike and Dee

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Paul
2nd December 2020

Waited 2 weeks to fix a kitchen mixer tap nobody came or contacted me after initial call turns out they forgot! Won’t be using them or recommending to anyone.

Taylor Pickering have helped us both on a personal and professional level and we wouldn't go anywhere else. We are always given a great, friendly service no matter how big or small the job is. Every team member we have dealt with has proved to be knowledgable and skilled in this area. A*****

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Dave
8th September 2020

Lawrence and Jay fitted a boiler on one of my rental properties last year. Last minute request as boiler had died leaving tenants and young child without heat or hot water in the winter. Obviously plumbers are very busy in the winter months, yet the boiler was replaced at a reasonable cost and less than a week after the breakdown. All went perfectly without too much inconvenience for the tenants. Lawrence kept me updated with progress during the installation. 😊 very pleased.

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Sumayya Dawjee
3rd March 2020

I'm finding this review difficult to do as I really liked Lawrence. My problems come in with the fact that at the onset, I wasnt told that the boiler was 14 years old and probably better to replace, than throw money at it. It subsequently broke down a few days later which they did sort out, and then a week after that it broke down again. They went back but failed to give me any follow up call to break down costs for fixing or give me any update at all. I was left under the impression that my tenants had heating, but they didn't. I then called them once I found out and was then only given an update of the situation. I was told that the boiler had to be moved , from neatly inside a cupboard to the entrance . He said that the flue length came up to 11 and a half meters and the maximum any boiler can take is 10 meters. Well, I've contacted a reputable company who have fitted in a boiler that can take a flue length of 17 meters, so that was a lie and had I gone with them would have incurred way more costs. This new boiler is fitted after not even a month of paying £280 initially to fix it! So really disappointed. It's not 1 star because they were polite and did initially go quickly to sort out. Also because they did go back.

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Ronak Thakrar
3rd March 2020

Reliable and works to a high standard. Competitively priced quotes and great aftersale service

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Danny Keigher
7th June 2019

We had specific requirements for an electric oven and a gas hob to be fit. Lawrence from Taylor Pickering is a qualified electrician and heating engineer, and was able to meet those requirements. He was on time, was polite and professional, was tidy and most importantly completed the work to an exceptional standard of quality and safety. I cannot recommend this company enough!

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Claire Burley
7th June 2019

Highly recommended. Lawrence was on time, very professional, very polite, and took a huge amount of care and attention to detail to ensure that the job was completed to a high standard!

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Jeff Stephenson
10th March 2019

This company is rubbish. They blame everything except their own work. Would not advise paying a penny to them. Waited still waiting for Gas Safety Certificate 4 months later

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Alex Broadley
8th November 2018

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Areas We Cover

We have engineers waiting and ready across Leicestershire and other surrounding areas.

Leicester
Melton Mowbray
Coalville
Market Harborough

Oadby
Loughborough
Hinckley
Wigston
Coalville

Earl Shilton
Narborough
Shepshed
Syston
Whetstone

Copyright © 2024 – All Rights Reserved. Taylor Plumbing is a trading name of Custom Heating & Electrics Ltd. Registered in England and Wales. Company Number: 14149961. VAT Number: 423 157 225.

Registered Address: 168 Leicester Road, Groby, Leicester, LE6 0DP0116 287 76 73

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